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4 reasons why responding to online reviews is a must

4 Reasons Why Responding to Online Reviews is a Must

Well-Documented research says, “About 91 percent of the people are either regularly or occasionally reading customers’ reviews.” What’s more, 84 percent of them trust them as much as they trust their friends’ recommendation. Having read these figures, it is not hard to evaluate the growing importance of customer reviews. In this article discuss 4 reasons why responding to online reviews is a must.

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